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FYI is your source for the latest news and information about tourism and marketing from here at home and around the world. Please feel free to download and print any of the articles contained in this section.
- Ten Top Trends Impacting the Hospitality Industry Today
- Study finds online reviews a powerful tool
- Web Tips for the coming year
- Travellers User of the Internet Constantly Evolving
- Why Should You Invest in an Email Newsletter?
- How to Use Social Media for Search Engine Optimization
- Does Web 2.0 Make Copy and Content Less Important?
Read more in our
Maxx Marketing News
Why Should You Invest in an Email Newsletter?
Dec 09/07 - Recent studies on the effectiveness of email as a marketing tool reveal some startlingly upbeat news. 11% of travel decisions are directly influenced by email, while return on investment has been pegged at: $58 for every dollar spent. In 2006, the value of each relevant email address was pegged at US$6.40. Incremental value grows for the recipient with each message received.
Remote e-mail services provide a number of benefits over sending email newsletters from your desktop mail program:
• Email lists grow over time with automated signups and forwards (average email list grows at a rate of 5.2%/month).
• Sending email won’t clog your mail server and your domain will never be identified as a source of spam which could shut down your email service.
• Track the effectiveness of your emails: opens, click-throughs, and pass-alongs.
• users are assured of having the latest technologies at hand.
• newsletter templates make designing a newsletter easy.
• Double Opt-in process ensures you comply with Canadian legal standards: PIPEDA
Newsletters that Make the Phone Ring:
Consistent design, delivery, subject line, sender (business name)
A unique voice. Invite staff to write content.
Information / Education: interviews, recipes, the inside scoop, links to rich media.
Entertainment: ie: poetry, stories, photos.
Offers: Specials, Early notification, links to free rich content.
Ask your subscribers what kind of content they would like.
Lifestyle (people pictures) increase click-through rates 25%.
Grow your List - A strategy for list building:
•automatically add and remove subscribers
•Make sign-up ubiquitous.
•Make sign-up easy. Get details later.
•Invite telephone inquires to subscribe.
•Include forward to a friend and opt-in links.
•Describe the benefits as part of your media release strategy.
•Promote your e-mail in others’ e-mails.
•Promote e-mail subscription via search.
•Post samples of your email news online.
•Participate in cluster email marketing.
•Deliver content your customers want to read.
Check Before Sending:
• Identify your privacy officer & post a link to your privacy policy
• Always send a test e-mail
• Spell Check it
• Links go where they are intended
• Ensure staff know about special offers
• Pages you route people to function properly - forms, etc.
• Images display properly and have relevant alt tags.
• Check content with spam filter
• Review your previous email to see which items generate the most interest and track your open and click through rates